Terms of Service
Last Updated: July 6, 2026
1. Acceptance of Terms
By accessing or using DocuChase ("Service"), you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access the Service. These terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
DocuChase provides a secure, zero-knowledge document collection platform designed for accounting firms and financial professionals to request and receive sensitive documents from their clients.
3. User Conduct and Responsibilities
You are responsible for safeguarding the password and encryption keys that you use to access the Service. You agree not to disclose your password to any third party. DocuChase utilizes client-side encryption; therefore, if you lose your private key, DocuChase cannot recover your encrypted documents.
4. Subscriptions and Billing
Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of subscription plan you select.
5. Limitation of Liability
In no event shall DocuChase, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
6. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
7. Contact Us
If you have any questions about these Terms, please contact us at support@docuchaseapp.com.